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Making Websites Disability Friendly
by Ian Talbot

As the technology behind producing web pages to appear on our computer screens leaps forward with ever more "attractive" and "exciting" features, it is all too easy to forget that it is the content of most pages which is the important part, not the appearance. Cramming every page with flashing, twirling images and fancy fonts soon puts off any reader. If the reader has dyslexia, or one of the many other disabilities that make reading from a screen difficult, then you have just lost a reader, or a customer if it is a commercial site.

Please don't think that I have all the answers, far from it, there are many things within this simple site that can be done better. What I think you need to keep in mind is that you can create unnecessary problems for a large number of people by inconsiderate design, and if you are running a commercial site then these readers are your customers too.

Browse the web for many sites offering detailed guidance on what is good design, and there are benchmarking sites such as Bobby at webxact which will "measure" how well your site has been written. They actually measure many of the underlying technical aspects of the page design, it can't tell you if you have picked a good colour scheme or clear fonts, only people can do that. Have a look at Sucky to Savvy for some ideas on design. Very American but makes some good points.

Keep it clear

There are so many ways that web browsing can be made easier for all readers, but some basic considerations are

  • choose fonts and colours that provide clear text with plenty of contrast
  • no back ground images or confusing patterns
  • keep layout, such as navigation buttons and menus consistent across pages
  • avoid rapidly moving images, and moving or flashing text

For example, it was suggested to me by WCDA to use Comic Sans font as the general script, as this was found by many dyslexics to be an easier font to read than the common default of Times New Roman. I also experimented with writing the javascript code needed to make the background colour change bar at the top of pages. I hope you find this useful and that it works successfully in your browser. I took the basic inspiration from other sites and books, but modified it to better suit our needs.

Images and Frames

Many of us read pages with all the page content shown, but some people need to use screen reading applications that talk the text back to them. These programs try their best, but can be totally confused by pictures, unusual layouts and using a design technology called frames within the page. Try to add alternative text to your page if important information is held in a graphic, and test your layouts on a range of web browsers, as page layout behaviour varies from browser to browser. There is no such thing as standard, all browsers have their quirks.

Browser Compatibility

There are many different web browsing programs, with the most common being Internet Explorer as it is the default program that comes with Microsoft Windows. It is by no means the "best", many people will argue long and hard about which one is. Other choices include Opera, Netscape Navigator, and Mozilla Firefox. These browsers are free to download and use, and have other features that IE currently doesn't use, such as displaying pages as tabs so that you can easily switch between multiple pages. I was very nervous about having multiple browsers on one machine in case they interfered with each other. However, I currently have all four installed on one Windows XP machine and they all seem to operate fine. This is excessive I know, but I was doing a web design course and I needed to see how one page works across multiple browsers. WARNING: always make sure you have a backup of important data before installing ANY new program, in fact make sure you have data backups anyway. Things do break and go wrong even if you don't intentionally change anything, that is life!

Even Internet Explorer comes in many versions depending on when it was written and what type of machine it operates on.

These differences can all affect how a particular pages looks and behaves on a particular computer. Add this onto everything else, and it can quickly become a nightmare to make a page which is "all things to all people".

You may see on some pages "this site only works in Internet Explorer v6" etc. Congratulations, they have immediately excluded 10 to 15% of the browser world from their site!

Altering the look

As well as using customised controls, like the colour control bar on this page, there are usually ways within any browser to alter the page layout, which can make it easier to read.

Font size can be altered in Internet Explorer from the menu bar under VIEW and TEXT SIZE. These sizes are expressed as relative changes, larger and smaller, rather than a font size as in a word processor. Some other browsers such as Mozilla Firefox have keyboard shortcuts to make this process really quick, for example using control and + for larger.

Switch off images, will remove embedded images leaving the text. Pages will load quicker, particularly if you are using modem dial up and the nice web designer has embedded a HUGE graphic in the page. Bit difficult to find this in IE but it is under Tools, Internet Options, Advanced, and then scroll down to the tick box for "show pictures". Opera has an easy selection images on/off with a little drop down box on the main toolbar.

There is an example of even more advanced page control technology at the British Dyslexia Association home page, using a toolbar from an organisation called TEXTIC. It integrates with the underlying design of their web page. This allows alteration of many features of the page layout from a toolbar which is always available at the bottom of the screen. There are also other tools on the bar for spelling and sending emails. Very powerful indeed, but well beyond my web writing capabilities, at the moment anyway.

Conclusion

As with most things, there is no right way to write a web page, but with a little thought you can easily see if you have got it badly wrong. Clear, clean pages are good for everyone.

Happy browsing

Ian Talbot

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